STOCKY: Collectible Cars by Donut

STOCKY May 2023 Update - Project Closure Notice
over 1 year ago – Wed, May 17, 2023 at 05:38:29 PM

Hi everyone,

By now, most backers have received their items! It’s been amazing to see your photos and videos of STOCKY in the real world.

We’ve been working hard to rectify any missing and damaged shipping issues on a case-by-case basis. If you are having issues with your delivery and are not already in contact with us, please email: [email protected].

Additionally, there are still a handful of folks who haven’t completed the original address survey and thus haven’t received their perks. This post serves as official notice that if you do not complete the survey by May 31, 2023, we will be unable to fulfill your items. Please check your email for our continued outreach on the subject or visit the ‘Lost your survey?’ section at: https://stocky.backerkit.com.

Effective June 1, 2023, the Kickstarter phase of this project will officially close. For more news on STOCKY, sign up for our mailing list at stockycars.com and follow us on Instagram @stockycars. More to come very soon.

<3 Donut

STOCKY March Update - Ship has Arrived!
over 1 year ago – Fri, Mar 10, 2023 at 05:41:35 PM

Hello!

We’re stoked to share that the ship arrived safely into LA overnight and began unloading today! Physical customs clearance will occur early next week and orders will be turned over to USPS for final home delivery asap. 

You should have received an email this morning notifying you of the status, along with your tracking number. Please note that USPS tracking updates will only start once the package has been handed over to USPS. A final email update will be sent once USPS takes possession of the package.

If you’ve emailed us regarding an address change, your request has been logged and we are trying to intercept. I’d like to stress that address changes at this stage are not guaranteed, so please be sure to file a Change-of-Address form with USPS if you’ve moved recently.

Finally, we’re happy to report that the 100 Signature Edition units shipped on Monday and began arriving to backers this week! It’s been so rad to finally see STOCKY in the wild and we can’t wait to get the rest of these in your hands!! 

Stay tuned!

<3 Donut

STOCKY February Update - Orders en Route!
over 1 year ago – Fri, Feb 24, 2023 at 09:58:17 AM

Hi Everyone,

We are stoked to report that orders are finally out of the distribution center and en route to the US! The ship is on the water and due into Los Angeles on 3/8. Your order will undergo customs clearance and be handed over directly to USPS for final delivery upon arrival.

You should have received an email last night with tracking information.

We will be tracking the ship’s progress in real time and will keep you posted if any holdups arise. Our revised date for completion of home delivery is the week of 3/20.

Because it’s been a little while since we locked addresses and printed labels, we will be doing our best to accommodate address changes. If you need to update your address, please reach out to [email protected] with your order # and new address and we will try to get the package intercepted and corrected. Please allow me about a week to confirm receipt of your email and log your request. 

Address correction at this stage is not guaranteed, so as a safeguard, we highly recommend filing a Change-of-Address form with USPS if you’ve moved recently.

Thank you so much for your continued patience and support. You will receive another email once the ship has arrived to port!

<3 Donut

STOCKY January Update - Signature Edition Units Signed & Detailed Update w/ ETA
almost 2 years ago – Fri, Jan 27, 2023 at 05:39:02 PM

Hi Everyone,

We are happy to report that Donut Signature Edition units have arrived to our office in Los Angeles and were signed by hosts yesterday! These will be hand-packed and shipped by our team in the coming weeks.

I also want to take a moment to provide a detailed update on the rest of the orders:

Unit assembly and packaging was completed prior to the holidays. In December, all units left the manufacturing facility en route to the distribution center for order packing and labeling. Through mid-December, the distribution center initiated a count-in, quality control check, and barcode labeling. On December 22 we batch-generated all final mile shipping labels.

Work then began staging the pick-and-pack operations and setting up workflows to process tens of thousands of STOCKY units. Prior to pick-and-pack starting, COVID once again became an issue across China and our facility experienced a full shutdown for 1 1/2 weeks and didn’t get back to full operation for another 1 1/2 weeks. In the time before the warehouse team left for Lunar New Year break last week (a time when the entire country’s workforce takes time off), 30% of orders had been packed. Workers begin returning to the distribution center next week to complete the remaining orders.

My biggest goal this month has been to offer our backers a solid, reliable ETA for home delivery. I am in daily communication with our contacts at the distribution center and we anticipate all deliveries to occur the week of March 13th.

Please note that tracking numbers got assigned to your profile when labels were batch-generated last month, but there was intentionally no email sent. Once units leave the facility, emails will go out and you will be able to track your order in real time.

There have also been some comments about STOCKY not being a ‘Donut direct’ product. While we don’t have our own plastics manufacturing facility (for obvious reasons) STOCKY is very much a Donut product with years of development, engineering, and passion from Donut HQ.

Thank you so much for your continued patience and support for this project. We’ve said it before, but this has been a huge learning experience for us and we can’t wait to apply everything we’ve learned to future versions of STOCKY.

<3 Donut

STOCKY December Update - Progress & Address Updates!
almost 2 years ago – Mon, Dec 05, 2022 at 10:02:19 PM

Hi Everyone!

We are happy to report that assembly and packaging is fully complete and all units will be moving from the factory to the order packing facility in the next couple of days!

Because it’s been so long since we took your addresses, we are unlocking them and allowing changes through Tuesday 12/6. You will receive a separate email from Backerkit shortly with instructions on how to do this. If you do not need to make changes, please ignore this email. Note that after 12/6, order packing will begin and we will not be able to make any changes once in transit.

While we don’t anticipate orders will arrive to you in time for the holidays, we will be able to provide an updated ETA for final delivery once the pallets arrive at the order packing facility.

We can’t say this enough, but thank you so much for your patience throughout this process. We have learned so much from this experience and can’t wait to apply this knowledge to future STOCKY models.

If you have any problems with address changes please email me at [email protected].

<3 Donut